Procedure for adopting reactive measures to ensure the duty of product safety

¿Qué requisitos debo cumplir?

Be interested in the procedure in accordance with the provisions of article 4 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

¿Qué documentos necesito?

Application on a standard form.

¿Qué plazo tengo para solicitarlo?

The allegations must be submitted within the time limit granted for this purpose by the Agreement to initiate the procedure.

Plazo de resolución:

• The deadline for resolving the procedure is SIX MONTHS from the agreement to initiate the procedure, unless the urgency of the procedure has been declared, in which case the deadline is reduced by half.

Notificaciones:

• By Postal Mail at the address of the interested party.
• Electronic notification by appearance, by means of a notice via the e-mail address included in the application. This notice shall not have the effect of a notification until the interested party accesses the content of the notification in the NOTI notification system. 

Recursos:

• Alzada.

 Información general sobre recursos administrativos (760 kbytes)

Legislación aplicable:

• Royal Legislative Decree 1/2007, of 16 November which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws (BOE 30-11-2007) 
• Law 2/2015, of 4 March which approves the Consumer Statute of Castilla y León (BOE 27-03-2015)
• Royal Decree 1801/2003, of 26 December on general product safety (BOE 10-01-2004)

Organismo:

Consejería / Centro Directivo:

• Consejería de Industria, Comercio y Empleo
• Dirección General de Comercio y Consumo

Órgano gestor:

Servicio de Vigilancia y Control de Consumo

Órgano que resuelve:

Dirección General de Comercio y Consumo