Access to and operation of the accommodation activity in tourist accommodation (VUT)

HOW DO I QUALIFY?

The general requirements, in accordance with Articles 7 to 12 of Decree 3/2017 of February 16, are as follows:

• REQUIREMENTS for Tourist Accommodation (100 kbytes)
• Proof of identity of the applicant and/or representative (84 kbytes)

What documents do I need?

1.- Access to and operation of the activity: Owners of accommodation establishments in the form of tourist accommodation must submit the form called Responsible Declaration of Tourist Accommodation, before the start of the activity, duly completed and addressed to the Tourism Section of the province where the establishment is located, in the following cases:

• Start of operations.
• Change of ownership.

2.- Modification of data and cessation of activity: Owners of tourist accommodation establishments must submit the form entitled "Notification Regarding Modifications and Cessation of Activity," duly completed and addressed to the Tourism Section of the province where the establishment is located, in the following cases:

Modification of details.

Cessation of activity.

Cessation due to change of ownership.

3.- Incorporating data or documents: Owners of accommodation establishments in the form of tourist accommodation must submit the form Incorporation of data or documents to an administrative procedure already initiated, in the case of correction of deficiencies, incorporation of new documentation to the procedure initiated, among others, duly completed and addressed to the Tourism Section of the province where the establishment is located.

WHAT TIME DO I HAVE TO ASK?

ACCESS TO AND OPERATION OF THE BUSINESS:

• The declaration must always be submitted before the business begins. (Art. 21.1 Law 14/2010, of December 9).

• In the case of a change of ownership, the new owner must submit a new declaration of responsibility within one month, always before the business begins. (Art. 21.1 Law 14/2010, of December 9, and Art. 17 of Decree 3/2017, of February 16).

NOTIFICATION OF CHANGES TO INFORMATION AND CESSATION OF BUSINESS (ART. 17 OF DECREE 3/2017, OF FEBRUARY 16):

• Any changes to the information included in the declaration of responsibility and in the supporting documents, as well as the cessation of business or cessation due to a change of ownership, must be reported within one month of the change occurring.

NOTIFICATIONS:

• By Postal Mail at the address of the interested party.
• Electronic notification by appearance, by means of a notice via the e-mail address included in the application. This notice shall not have the effect of a notification until the interested party accesses the content of the notification in the NOTI notification system. 

APPLICABLE LEGISLATION:

• Law 14/2010, of December 9, on Tourism in Castile and León. (Official Gazette of Castile and León No. 243 of December 20). Amendments affecting Law 14/2010, of December 9, on Tourism in Castile and León.
• Decree 3/2017 of February 16, regulating accommodation establishments in the form of tourist accommodation in the Community of Castile and León (Official Gazette of Castile and León, February 17, 2017).
• Order CYT/1318/2019, of December 18, repealing Article 3.2 of Decree 3/2017, of February 16. (BOCyL 24-12-2019 ORDER CYT/1318/2019, of December 18, which orders the publication, for general knowledge and compliance in its own terms, of the ruling of Judgment No. 86, of February 2, 2018, issued by the Administrative Litigation Chamber of the High Court of Justice of Castilla y León based in Valladolid, in Ordinary Procedure 504/2017).

Organisation:

Organisation responsible

• Consejería de Cultura, Turismo y Deporte
• Dirección General de Turismo

MANAGING ORGAN:

Secciones de Turismo

ADDITIONAL INFORMATION:

• They will be registered automatically in the Tourism Registry.
• It is mandatory to display, next to the main entrance of the tourist accommodation, a standardized plaque bearing the distinctive sign as per the annex. 
  • Distintivo de Viviendas (19 kbytes)
• Upon check-in, tourists must be given an information sheet, either according to the template determined by the owner or the attached template.
  • Hoja de información (14 kbytes)
• Information for tourists must be posted on a notice board or similar medium.
• Prices must be listed in a price list; the following may serve as a template.
  • Lista de precios (13 kbytes)
• Owners of tourist accommodation establishments may draw up internal regulations, which will include, among other aspects, the prohibitions for users referred to in Article 27 of Decree 3/2017, of February 16, which regulates tourist accommodation establishments in the Community of Castile and León; the proper use of the equipment made available to tourists; guidelines for the rational use of resources; and other rules for the use and occupancy of common areas and facilities to ensure harmonious coexistence among users. It will also include the rules governing admission to and stay at the establishment, which may not, under any circumstances, be discriminatory on the grounds of birth, race, sex, religion, opinion, or any other personal or social condition or circumstance.
• Accommodation establishments in the form of tourist accommodation located in Castilla y León are required to have complaint forms in each of their establishments (which can be downloaded from the link available in the "Related Content" section) to make them available to tourists when they require them, and they will be provided with the information necessary to complete them.
  • Information about the Complaint Form (703 kbytes)
• In advertising carried out by any means, in marketing, correspondence and other documentation of accommodation establishments in the form of tourist accommodation, the Tourism Registry number of Castilla y León, as well as the conditions on the reservation system, must be indicated in a way that does not cause confusion, and no different name or indications may be used..
• Accommodation in the form of tourist housing is required to have a documentary record for the control of tourist entries and exits in accordance with current regulations on citizen security and must contact the National Police or the Civil Guard of the corresponding locality.
• The following link will take you to the   SES.HOSPEDAJES   platform, which the Ministry of the Interior has enabled on its website to send the required information to the police, as well as the basic regulations governing this process.

Protection of personal data:

Fact Sheet on the Processing of Personal Data (14 kbytes)