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  • Authorization of social service centres for long-term care for the elderly in Castilla y León
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Authorization of social service centres for long-term care for the elderly in Castilla y León

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Procedure identification codes:

  • IAPA: 1302
  • SIA: 1278375

Purpose:

Establishment of the legal framework for authorizing long-term care social services centers for the elderly in Castile and León.

The scope of application will extend to residential centers and day centers for long-term care for the elderly located within the territory of the Autonomous Community of Castile and León.

WHO CAN APPLY FOR IT?

  • Natural and legal persons who may be registered or are registered in the Register of Entities, Services, and Centers as social entities of Castile and León, and who hold ownership of the center.
  • The application may be submitted directly or through a representative or agent.

HOW DO I QUALIFY?

The requirements established in Law 3/2024, of April 12, regulating the model of care in residential centers and day centers of social services for long-term care in Castilla y León and in Decree 14/2001, of January 18, regulating the conditions and requirements for the authorization and operation of social centers for the elderly.

What documents do I need?

Solicitud en modelo normalizado, acompañada de la siguiente documentación:

Application form (standardized), accompanied by the following documentation:

Documentation established in Article 24 of Law 3/2024, of April 12, and in Article 9 of Decree 14/2001, of January 18:

  • Municipal license for opening the center or corresponding urban planning license.
  • Technical file with the following documentation:
  • Project report including the facilities and plans of the center, which must meet the characteristics indicated in Article 9.1.2, letters a) to f), of Decree 14/2001, of January 18, signed by qualified technical personnel and endorsed by the professional association.
  • Documentation accrediting the legality of the facilities as listed in Article 9.1.3, letters a) to e), of Decree 14/2001, of January 18.
  • Document accrediting the availability of the property to the applicant entity.
  • Price list.
  • Descriptive report of the center's equipment.
  • Standardized model of the set of stipulations regarding the conditions offered by the center. (Descriptive report of the conditions of the resources and services offered by the center).
  • Program of activities to be carried out by users, with the minimum content specified in Article 9.1.8, letters a) to f) of Decree 14/2001, of January 18.
  • Draft insurance policy covering the building and contents of the center, as well as the civil liability of the users.
  • General plan of the center, with the content established in Article 24 of Law 3/2024, of April 12.
  • Internal regulations and rules of conduct, with the content established in Article 24 of Law 3/2024, of April 12.
  • Service charter, with the content established in Article 24 of Law 3/2024, of April 12. Contingency plan with the content established in Article 24 of Law 3/2024, of April 12, and in Article 41 bis of Decree 14/2001, of January 18.
  • Document indicating the chosen option regarding the regulations applicable to the file concerning the basic characteristics of the center: Law 3/2024, of April 12, or Decree 14/2001, of January 18.
  • (This is only required for projects and works being processed before the entry into force of Law 3/2024, of April 12, to which the second transitional provision of the law applies.).
  • A document issued by qualified technical personnel confirming the impossibility of harmonizing the essential elements that make up the living units with the actual building of the already authorized centers, based on duly accredited reasons of an architectural, environmental sustainability, or economic nature, as well as reasonable adjustments to their implementation. (This is only required for remodeling or expansion works in centers authorized before the entry into force of Law 3/2024, of April 12, to which, exceptionally, the first additional provision, point 2, of the law applies.)
  • A declaration of responsibility from the new entity owning the center or its legal representative, stating that it assumes all outstanding obligations and commitments with the regional government. (This is only required in cases of a change of ownership of the center).
  • A declaration of responsibility from the entity owning the center or its legal representative, assuming responsibility for the relocation of the center's occupants, with express indication of their new destination. (Only required in cases of temporary or permanent closure of the center).

WHAT TIME DO I HAVE TO ASK?

Open permanently.

DEADLINE FOR RESOLUTION:

  • The maximum period for issuing and notifying the decision to the applicant is three months, counted from the date the application is entered in the Social Services Management registry.
  • If this period elapses without express notification of the decision, the application may be considered rejected.

NOTIFICATIONS:

  • By Postal Mail at the address of the interested party.
  • Electronic notification by appearance, by means of a notice via the e-mail address included in the application. This notice shall not have the effect of a notification until the interested party accesses the content of the notification in the NOTI notification system. 
  • In the Official Gazette of Castilla y León.

RESOURCES:

  • Appeal.

Download of type document PDFOpen a new window General information on administrative appeals (760 kbytes)

EFFECT OF ADMINISTRATIVE SILENCE:

Dismissal

APPLICABLE LEGISLATION:

  • Law 3/2024, of April 12, regulating the model of care in residential centers and day centers of social services for long-term care in Castile and León (BOCYL of 24-04-2024).
  • Decree 14/2001, of January 18, regulating the conditions and requirements for the authorization and operation of social centers for the elderly (BOCyL 24-01-2001).

Organisation:

Organisation responsible

MANAGING ORGAN:

Gerencias Territoriales de Servicios Sociales

ORGAN THAT RESOLVES:

Gerencia de Servicios Sociales

ADDITIONAL INFORMATION:

The granting of authorization implies automatic registration in the Register of Entities, Services, and Centers of a Social Nature in Castile and León.

Once the center is authorized and registered, the owners are obligated to incorporate into the REPRISS tool the data and documents contained in the annex of Order FAM/1402/2021, of November 9. Failure to do so, after being specifically requested to correct the information by the inspection and/or technical staff responsible for monitoring and controlling centers and services, may constitute a serious infraction regulated in Article 116.z) of Law 16/2010, of December 20.

ORDER FAM/1402/2021, of November 9, regulating the electronic information system for social service providers in the field of care for the elderly and people with disabilities in Castile and León (BOCyL 26-11-2021)

Protection of personal data:

Download of type document PDF Information sheet on the processing of personal dataOpen a new window Information sheet on the processing of personal data (97 kbytes)

Steps for electronic processing (online):

  1. Provide an  electronic certificate and  technical requirements.
  2. Access the processing, being able to make use of three possible different means, where appropriate::
    1. Through an Application: Authenticate (electronic certificate, DNIe, Cl@veFirma, Educa account, etc.), select the procedure, fill in the required fields and follow the instructions on the screen..
    2. By means of an Online PDF Form  ( Instructions for carrying out electronic procedures ) by opening the PDF directly with Adobe Acrobat Reader or saving it, filling in the required fields and sending through  Electronic Administration Application
    3. Via Web Form: Fill in the required fields for each section, click "Review" and make the appropriate corrections, if applicable, and then click on the electronic processing option ("Submit/Send/Save")..
  3. Check the , attach documentation, sign and electronically record all documentation..
  4. Download proof of presentation.

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Last updated: 26 de mayo de 2026